Skilljar Dashboard Modernization

Overhauling the visuals and structure for an emerging LMS platform

Company Skilljar, 6 months

Methods Visual Design, Interaction Design, Design Systems

Role UX designer, Visual Designer

Overview

Fresh off raising $16MM, Skilljar is a leading provider of LMS capabilities in the emerging customer training space.

In late 2018, Skilljar wanted to address critical feedback from customers and prospects, that the platform needed modernizing.

I worked collaboratively with leadership, Product, and Engineering teams and led UX and visual design for this milestone project. After launch, we saw rave feedback around our new visual style and the UX improvements to navigation.

Defining Goals

Balancing business and user goals, a visual and structural overhaul to the admin dashboard was considered in-scope.

Consensus was formed around not just a visual overhaul, but also improving the core application. Our team found navigation and search to be key improvements that could feasibly be included in this project.

Exploring and Refining

Through a collaborative and iterative approach, a new style and navigation improvements were formed and shared with users through an early opt-in beta program that lasted months.

The beta program was structured in a way to encourage beta-testers to provide key feedback. This helped our team address bugs with implementation and surfaced feedback around styling and layouts.

Components

Collaborating with front-end leads, styles were finalized into a library that engineering could draw from as needed.

Skilljar’s front-end and back-end teams were able to carry out implementation of the new style utilizing the component library. I supported the team with various spec documents outlining layouts, components, and core visuals.

Impact

In addition to winning a Geekwire UX of the Year Award for Skilljar, qualitative feedback from prospects and customers were positive around the sidebar navigation and new visual styling.

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